What Are Survey Results and What Do They Do?
Survey results are the data obtained from analyzing customer feedback collected through the NCVAV Santral system. These results provide valuable insights into key areas such as customer satisfaction, service quality, and operational performance. Businesses can use these results to make strategic decisions and improve the customer experience. Additionally, survey results can be reported in Excel format, allowing the data to be easily organized, analyzed, and shared with relevant departments. The Excel format offers an ideal solution for large-scale data processing and detailed review.
Features
- Detailed Reporting: Survey results are presented in detailed reports. These reports show the overall distribution and trends of responses for each question.
- Data Visualization: Results are visualized using charts, tables, and other visual tools. This makes the data more understandable and easier to analyze.
- User-Based Analysis: Survey results are analyzed based on the users who provided responses. It details which users gave which responses and the relationship between responses and demographic characteristics.
- Temporal Changes: Survey results can be organized by specific date ranges. This helps observe changes and trends in the results over time.
