What Is Data Search and What Does It Do?
Data search is a feature in the NCVAV Santral system that allows users to search and filter stored call and customer data based on specific criteria. This feature enables quick retrieval of information within large data sets, allowing users to review specific customer interactions or call records. Data search offers businesses significant advantages in conducting analysis based on historical data, optimizing customer service processes, and supporting decision-making. This method enhances operational efficiency and helps improve customer satisfaction.
Features
- Fast Data Search: The Data Search feature allows for quick and efficient searches within large datasets. It helps you find the information you need in a short amount of time.
- Advanced Filtering: Provides advanced filtering options during the search process. It allows you to narrow down search criteria for more precise and accurate results.
- Data Categories and
Tagging: Organizes and tags
search results by data categories. This makes it easier to locate specific
information within large datasets.
- Saved Search Results: Searches are saved and stored for future access. This enables quick re-use of frequently used search criteria.
