What Are TTS & STT Processes and What Do They Do?
TTS (Text-to-Speech) and STT (Speech-to-Text) processes are essential features in the NCVAV Santral system that provide conversion between text and voice communication. TTS converts text into natural and comprehensible speech, allowing users to receive written information audibly. This feature is used in automated response systems, voicemail messages, and IVR menus. STT, on the other hand, converts spoken language into text format, enabling voice messages and calls to be recorded and analyzed as text. These processes facilitate easier access to and management of data, improve customer service, and automate various business processes.
Features
- Text-to-Speech (TTS) Conversion: The TTS (Text-to-Speech) feature converts text into natural and intelligible speech. This allows written information to be conveyed audibly and enhances accessibility.
- Speech-to-Text (STT) Conversion: The STT (Speech-to-Text) feature converts spoken words into text. This enables audio content to be transcribed and efficiently analyzed.
- Language and Voice Options: TTS and STT operations offer various language and voice options. Users can select languages and voice tones that suit their target audience.
- Real-Time Processing: TTS and STT operations process audio and text data in real time. This provides immediate feedback and interaction.
- Integration and Customization: TTS and STT technologies can be integrated with various systems and applications. Customized features and settings can be tailored to specific needs.
