What Is SMS and What Does It Do?
SMS is a feature within the NCVAV Santral system that enables the quick and efficient sending of text messages. This feature can be used in various applications, including sending call back links, location coordinates, and caller notifications. Businesses can send call back links to customers, share location coordinates, or notify about the caller's information. Additionally, SMS can be used for appointment reminders, emergency notifications, and campaign announcements. By creating and utilizing existing templates, automatic SMS dispatches can also be set up for specific scenarios, enhancing the efficiency and speed of communication. Messages sent and received through the system can be stored on a centralized platform and accessed easily, ensuring that communication processes are managed in an organized and effective manner.
Features
- Automated Message Sending: The SMS feature enables automated message sending for specific events or time periods. This allows the system to send messages automatically based on predefined conditions.
- Personalized Message Content: SMS messages can be personalized according to recipient information. This ensures sending tailored and relevant messages to each recipient.
- Message Tracking and Reporting: Detailed tracking and reporting of sent and received SMS messages are available. This helps monitor the status and effectiveness of messages.
- Call Back Links and Location Coordinates: SMS content can include call back links and location coordinate information. This allows recipients to easily return calls or view specific locations quickly.
- Existing Templates and Automated Sending: SMS messages can be automatically sent using pre-created templates. This ensures consistent and regular messaging.
