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Experience
Experience
You can manage your calls with ncvav api and manage your switchboard in your own software.
New generation communication
Extensions Features
WEBRTC
You can use the extension you set as Webrtc via the web phone.
Extensions Routing
You can forward the desired extension directly or, if no answer is given,to a GSM or landline.
Call permission
You can manage the call permissions of extensions and make restrictions. You can close outgoing calls, make only local calls, make only domestic calls, etc.
Call Waiting
Allows a second call to come in while on an internal call
Codec
Mainly used codecs;
G729A, G711U, G711A, G722, H263p, h263, h264, vp8,vp9, GSM, OPUS
SMS caller notification
We can send the number of those who call you to your GSM number via SMS.
Parallel Extensions
N OFFICE - OUT OFFICE
New generation communication
We develop for you.
HD Quality Audio and Video features. Listen to voice recording, whisper and convert voice recording to text (STT)
Secure
High-level security measures, backup
HD Quality Sound
It offers HD quality sound thanks to its up-to-date switchboard infrastructure.
Economic
We act with the understanding of unlimited support and low prices.
New generation communication
Call Management Features
Multiple call initiation
Call termination
Call listening, Interruption
Call forwarding
Survey
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Customer Representative
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Company
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Integration
New generation communication
Technology is changing the world.
With 17 years of experience, our company provides professional support to over 4500 ncvav subscribers and more than 52000 customer representatives.
- Call center solutions
- It continues to grow every day with its 100+ dealers.
Answering a Call
Average answer rate of incoming calls
Fast response
Average time to respond to requests (min)
Quick Resolution
Average resolution time for support requests (min)
New generation communication
Professional References & Reviews
Their professional team, quick responses, and solution-oriented approach played a significant role in increasing our customer satisfaction. By working together on several projects, we achieved great success. We are happy to recommend them for the high-quality service and continuous improvement approach they have maintained throughout our collaboration.
Mehmet AKTAŞ
Wellpoint Şirketler Grubu
With their innovative solutions and technical infrastructure, they have made our work easier in many areas. They are especially successful in switchboard systems, interfaces, system usage, and reporting. I would like to emphasize that we are very satisfied, and their solutions are at a level that many call center companies can easily use.
Gamze DEMİRTAŞ
Smart Assist Asistans Hizmetleri
We are grateful for the confidence that comes from working with a team of experts whose support we feel in every aspect of the professional services we receive in the call center switchboard. We are always pleased to have the NCVAV team, who provides solutions tailored to our projects, by our side.
Alper PALABIYIK
NET Call Center
Solution-oriented approach. Fast and instant response. Accessible.
Samiye İSLAMOĞLU
Garenta Araç Kiralama
As EasyGo, we are pleased with our collaboration in the switchboard processes of our call center, where we can find instant support and solutions for all our needs.
Pınar DAĞDEVİREN
EasyGO Car Rental
With NCVAV switchboard, it feels like our office is always with us. We can instantly access all the features we want and the reports we need. Managing every feature on a single switchboard is an excellent possibility. It is an advanced software suitable for every manager and employee. We thank the NCVAV switchboard team for their support.
Ergün CİVELEK
CeyBer Çağrı Merkezi
*VAT is not included in our prices.
New generation communication
Latest Additions
Ncvav is constantly being developed and updated by our software team in line with the needs and feedback of our users. Here are some features added with the latest update
